Frequently Asked Questions

Moving Out?

So long, friend!  We're sorry to see you go.  Here's what you need to know about moving out.

Please let us know as soon as possible when you're moving out- call, send an e-mail, use the web contact form or write a note with your payment.

Please remove everything from your unit and sweep it out.  Please leave the unit unlocked and let us know right away when you're finished so we can lock the unit back up.

Thanks for your business!

Want to Access Your Account Online?

Did you know you can access your account information online?

You can see your account balance, check your payment due date, make a payment, set up monthly convenience payments, see your billing and payment history, change user id, password or e-mail and manage reminders.

Call, e-mail or use the web contact form to request a user id and password today!

Monthly Convenience Payments

Did you know we offer free, monthly convenience payments?

Have your payments made automatically on the due date every month using a credit card, debit card or bank account.  Manage these payments yourself on the website, or call to get them set up (or changed) over the phone.  Call, e-mail or use the web contact form to get your user id and password today!

How do I Make a Payment - Fast!

Need to make a payment quickly?  Please call 715-231-8583 to pay using a credit card, debit card or bank account.  We're here to help!

Address or Phone Number Changed?

Please let us know right away if you have a change in contact information.  In writing is best; feel free to e-mail menomoniessstorage@gmail.com or use the contact form on the website.  

Are My Online Payments Secure?

Yes!  Electronic payments are processed by Yapstone- one of the largest and most trusted payment processors.  Only the last 4 digits of your payment method are visible to South Side Storage.